Testimonials
Our Reviews!
"Tom has worked for us on numerous purchases and sales in Maggie Valley, he knows the area, the market, and us. He found our condo for us even after we gave up, contacting us the day the unit went up for sale. I would not consider using another agent. Thank you, Tom. " S. Morgan
"Tom went above and beyond with selling my home within 2 weeks of listing, and helping me to find a new home during a time where there were very few homes in my price range. His knowledge of the area, neighborhoods, or home integrity and possible problems, was astounding. Tom doesn't worry about selling homes. He worries about finding the right fit for his clients. He is very personable, and even though he is a top real estate agent in our area and is very busy, he always made me feel that my needs, questions, and concerns were top priority. I cannot recommend him highly enough. One of the agents that works with him, Brooke Fish, was wonderful in the purchase of my new home, and knew all of the local contractors I would need. This was so helpful! Thank you both for making a difficult year of selling and buying quite easy, overall!" J. McDermith
I have used Tom Mallette for one purchase and two sales. I couldn't have asked for a better Realtor. He made things so smooth and easy. Each of the homes I sold were under contract quickly. If you are interested in finding a calm, laid-back Realtor who does not pressure you...call Tom! He is my forever realtor! J. Wood
"Working with Tom was great. He was very knowledgeable and was extremely patient in a deal with many moving parts. We were on a tight deadline for closing, and his persistence, follow-through, and local relationships led to the success of the transaction. I will always choose him. when looking for property in WNC." A. Grizzle
"One of the best teams in WNC! Tom is very knowledgeable, personable, and quick to respond! Would highly recommend Mallette Real Estate Team and their services and will not hesitate to use them in the future!" J.Miller
We were looking for a house in the Maggie Valley area to use as a vacation rental. The market for the price point we were looking for was very tight and inventory moved incredibly fast. We partnered with Tom Mallette and could not be happier with our experience. Tom not only knows the area but truly knows the business of real estate. He has a unique quality of being informative...without being influential. He has the ability to be knowledgeable...without being opinionated. He was highly communicative and responsive and made our search an enjoyable one. We are thrilled with the house he found for us and would strongly recommend him and his team to anyone looking to buy or sell in the area. J & S Revelia
"Tom and his team worked with my wife and I to market and sell our land in Maggie Valley. He was able to reach out privately to several parties he felt would be interested and ended up getting us a full price offer due to multiple parties bidding on the property. Excellent communication and superlative local knowledge. I will recommend his team to all my friends and family. Thanks again!" J. Wagner
"I have dealt with many real estate agents, Tom Mallette is by far the most professional, knowledgeable real estate agent around!!!!! Tom showed me several properties and helped me close on them. His entire team is excellent." R. Rodrigu
" Always available for any questions or concerns. Tom went beyond to help us get the house we wanted. We recommend him and his team A++ Tom helped us finding houses in different areas of town and close by towns. He was very patient with us even if we decided not to go with a house. He helped us throughout the whole process of buying the house and we never felt rushed." E & A Connor
"This is the second home that Tom and his team have sold for us. They work very hard to get your home sale and will work with you through the negotiation process and help coordinate any repairs that may be needed. I highly recommend working with the Mallette Real Estate Team. You won't be disappointed." K. Morris
The Mallette Real Estate team was amazing. Tom was very quick to respond, and he was always highly professional and always kept me in the loop. Our situation was needing to sell a family home when we live about 2+ hours away - Tom made everything simple and easy for us, and he did an AMAZING job with negotiating and getting us the best offer. We are so appreciative of Tom and his team, and if anyone is buying/selling a home in the Western NC area, I would highly recommend the Mallette Team. H.Trapp
We had to deal over the internet because of the virus. Tom Mallette checked out every property that looked like good possibility. Tom finally found a vacation home of our dreams and and we closed within a few weeks. Tom and his staff worked tirelessly over several months and never gave up on us. Highest recommendation. C & G Lecakes
You Tom is extremely diligent, professional, and commutative during the entire process of selling our home. We couldnt be happier with his service and our result. We highly recommend using Tom and his team for your real estate needs. D & T Jones
Mallette real estate team did an amazing job selling our house. They were quick to respond anytime we had a question and were cooperative when we set our standards for the price of the house. They never tried to convince us to take an offer that we knew was a bad offer. They did an amazing job negotiating our terms fairly. B. Hooper
Tom and Christine went above and beyond in so many ways to help us sell our home. We would recommend him highly. They advertised on every type of platform. Also Im sure it was not easy because it was at the start of COVID-19. S Beasley
Nicki Conroy Bought and sold a Single Family home in 2020 in Waynesville, NC. Buying the house off Utah Mountain came at a hard time. Involved in it were a job change, a family animal death and the start of this current atmosphere with COVID-19. I cannot express enough my gratitude for the hard work the Mallette Real Estate team put into getting us in this home. They were always there when we saw a house we wanted to look at and recommended homes for us also. This was not an easy process for us and the professionalism that Tom Mallette offered made the process less stressful for us.
Thank you ever so much for the handling of the sale of our property in your careful and conscientious manner. Selling the place was very painful for me. The only bright spot was having the transaction handled so professionally by the Mallette Team. We are grateful for your attention and for your friendship. S &S
We purchased our mountain home from Tom Mallette in 2010. We were so impressed with Tom's service and expertise that nine years later we chose him to sell our current home. Again he did an excellent job. His knowledge and professionalism are unmatched We would heartily recommend Tom and Better Homes and Gardens Real Estate Heritage for any real estate transactions in Western North Carolina.
We really appreciate the excellent job Tom Mallette and his team did to sell our home. He was extremely responsive and knowledgeable about all our questions and concerns. He is extremely knowledgeable and helpful, and we would recommend him to any and all our family and friends. Excellent, helpful, knowledgeable, and honest. The Gilberts
Highly recommend Tom Mallette and his team for any real estate needs you may have! With the undaunting task of having to sell my Mom's home, Tom made the whole process seamless and worry free! He handled EVERYTHING with the utmost honesty and professionalism I would expect from anyone in the real estate business. THANK YOU, Tom, for walking beside me during this journey!
We have just sold our home with Tom from Better Homes and Gardens as the listing agent. He found many home comparisons that were recently sold closely matching our Deltec home which lead us to dial in on the price per square footage we could ask for our property. Tom sent out a professional photographer who ensured that the lighting in the photos brought out the true colors and even shot awesome drone shots! Tom promptly replied to us whether by phone, text, or email. Better Homes and Gardens will notify via text and email scheduled showings in advance so that you can stage and leave the premises. After the contract was signed, Tom kept the process moving along smoothly until we received the proceeds from the buyer thus ending our listing agreement! I will contact Tom and Better Homes and Gardens for any future real estate needs.
Thomas Mallette and his Team were of the most professionalism and pleasure to work with. Tom was extremely knowledgeable and stayed engaged throughout the entire process. We couldn't have asked for more!
Tom and Christine Mallette are the perfect professional couple. They are knowledgable about their home inventory and have you in mind when they make suggestions and they are also very flexible when you arent sure what you want or where. These folks have helped me and my husband in several real estate dealings and they have always been available for questions and suggestions and gathering information so that you can make good choices regarding your next real estate purchase. They are always available whether email or voice mail or actually answering the call and will be patient if you are a picky home buyer or looker as we sometimes were. Tom has a great understanding of what the market will bring and how and what to do to get your home sold to bring you the best price. Thank you for all the good work you do Tom and Christine.
"I was looking for the perfect cabin in 2010 and flew up from Florida for a weekend. Tom showed me homes all day, and the last one (out of my price range I thought), was the "one". We were able to solidify a fantastic deal with the sellers and it ended up being in my price range, all thanks to Tom. Tom is extremely knowledgeable of the area, has high integrity, and gets the job done fairly and in favor of his clients. We recommend him to anyone needing a realtor in the area. Tammy"
Just had to take a minute to share what a great experience we had working with Tom Mallette in Maggie Valley. First of all, he is super responsive to all queries - he gets back to you right away! That quality of his was important to us because we were only in the area for a few days, and we didn't have a lot of time to waste waiting for information. Secondly, he's very knowledgeable about the area and the market and gave us a lot of insight about the properties we were looking at. He struck us as a sincere and honest person, which we very much appreciated. We can't recommend Tom highly enough; we admired his professionalism, and we enjoyed his company!" baway2019 Maggie Valley, NC
Having Tom as our realtor was a real pleasure: attentive to our needs, generous with his time for us, taught me how to "text', made the home buying experience relatively easy. We are lucky to have been acquainted with his organization. Thanks Tom!
Dick and Karen Morris recommend the Mallette Real Estate Team: We saw the results that Tom got for our friend and felt comfortable that he could locate the right buyer for our property Tom was very helpful with the repairs and dealing with the buyers' requests. Very patient with us and always available and responsive We will use Tom for future sales.
Willam Riggs Recommends the Mallette Real Estate Team: Our house was only on the market for a very short time. Very happy with all the work the sales team did very professional and friendly ."
Nathan Trout recommends Mallette Real Estate Team Homeowner Tom and Christine did a great job in selling our house recently. They both communicated well and was on top of every step along the way.
Jarvis and Judy medlin recommends Mallette Real Estate Team Judy and I feel that Thomas Mallette and his staff were truly sent our way when placing our home on the market.we were very pleased with every step that they took in trying to accommodate us as well as the buyers, I never felt intimidated in contacting the staff with any questions that we may have had, they were truly efficient, caring and heaven sent, we highly recommend them to any and who are looking to sell or purchase.
Vincent Licata recommends Mallette Real Estate Team President/CEO Sep 29, 2015 Tom did an amazing job getting my homes sold in NC. Both buyers were difficult and it was not easy closing either deal. He extended great efforts and overcame many obstacles to get the deals done. We have sold and purchased multiple properties with Tom, Christine over the past decade and hope for more deals in the future. Wonderful people to work with!
Steve Worley recommends Mallette Real Estate Team Oct 12, 2015 I could not have picked better Realtors than Christine and Thomas Mallette . They took their time with me, listen to my wants.and needs and found me my perfect home for my family. They made the closing process so easy on myself and my wife. I enjoyed working with them on a most tiring home process which they made easier. Thank you guys for all your help and I would certainly recommend you and your Realty Office.
Dan and Sue Kappers recommends Mallette Real Estate Team Oct 15, 2015 Tom did a wonderful job in helping us find the right home. He was exceptionally friendly as well as very knowledgeable about both the properties he showed us and the Haywood County area in general. Tom pointed out the things to look for in a mountain home but also, just as importantly, alerted us to things to look out for and of which to be wary. He took his time showing us various homes and allowed us to explore and discuss the properties at our leisure. He also took the time to appreciate our specific situation and to fully understand what it was that we were looking for in a home. When it came down to a final choice between two properties, Tom provided some observations which proved crucial to us making an informed and wise decision. In addition, when we needed the services of home inspectors, attorneys, loan officers, and contractors, Tom always seemed to have a couple of suggestions which consistently pointed us in the right direction so that we obtained quality services at reasonable fees. In summary, we benefited enormously from Tom's expertise. Simply put, we can't recommend him highly enough.
Charles Justice recommends Mallette Real Estate Team Oct 26, 2015 Thomas is Superman when it comes to the housing market. In a time when the market is slow he sold my home in just a couple months. He explained everything he was going to do in the beginning and followed through. My job requires me to work days and nights, Thomas worked around my schedule and allowed me not to fall behind in my life while doing his job. At closing everything he told my was true. He knows his job and does it extremely well. I would and already have recommended him to all my friends and co-workers. If you or someone you know is looking to sell or buy I strongly suggest you give Thomas a call! Thank you Thomas for all you done for me and my family. It is greatly appreciated.
Michael and Lisa Price recommends Mallette Real Estate Team Nov 2, 2015 We can not say enough about how wonderful Tom Mallette was as our realtor. As this was the first time purchasing a home Tom helped us at ever front and was always looking out for our best interest. Even with delays and squabbling with the sellers he was always there for us. Every phone call, email and meeting was done on our schedule. I do not think we could of had a better person represent us and we will recommend Tom to anyone we know that will be looking to sell or buy in the area. Thanks Tom for walking with us on this journey and making sure we didn't fall off the trail at any time.
Tom kassem recommends Mallette Real Estate Team Nov 24, 2015 Mr Mallette is best realestate agent I ever worked with during my 40 years in buying and selling properties in three different states.u can feel his honesty,integrity, and devotion to broker a deal to your benefit.I started dealing with him for over a year ,I felt so comfortable with his opinion that on the three properties I purchase thru him I did gave him the go ahead to make the offers on a deal with out consulting me back .Ihave moved to NC two month ago and I have lots of friend moving from Michigan and Florida and they all going to deal with Mr Mallette after they saw the deal I got on those three properties.thank Tom and ChristineMallette.
John Daniel Nyce recommends Mallette Real Estate Team Dec 6, 2015 Tom went the extra mile even though it was a relatively low purchase price. He was always available when I called and performed like a real pro.
Jeff and April Osborne recommends Mallette Real Estate Team Client Dec 29, 2015 Thomas did a great job in the sale of our home. We had an offer the first week it was listed and closed within 30 days. He worked well with the buyers agent and kept us well informed. His company is set up well with the latest in market analysis and tools to apply that analysis to the marketplace. He will do a great job for you!
Greg Nowak recommends Mallette Real Estate Team owner of rental property Dec 29, 2015 Tom Mallette affords the time and energy to personally be involved in the sale of your property. He has a network of vendors and repairman to make sure your property is ready to market. This is an excellent benefit for owners who are out of state. The amount of experience and his level of integrity and honesty put us at ease regarding the sale of our rental cabin. We highly recommend Tom and his team of professionals at Heritage Realty.
Daniel Morris recommends Mallette Real Estate Team Logistics Manager Jan 11, 2016 Working with Tom to find our house was truly a pleasure. Tom understood exactly what we were looking for and went the extra mile to work around my work schedule which requires me to be out of town often. My wife and I couldn't be more happy with the experience we had with Tom..
Andrea recommends Mallette Real Estate Team Jan 18, 2016 Tom was great at listening and understanding what our needs and wants were on our quest to find our 1st home. He was also able to work around and accommodate my husbands crazy work schedule that takes him out of town often. Working with Tom was a wonderful experience all around from the beginning searches to closing with a great deal! We would definitely recommend him to anyone looking to have a great experience buying a home.
Robert L. Ross III, MD, MPH recommends Mallette Real Estate Team Feb 23, 2016 It was a pleasure to work with Tom and Christine. Tom is knowledgeable, helpful and tirelessly persistent in his attention to details. He was able to find exactly the property we were looking for and follow through even after closing. I would not hesitate to recommend his agency and use them again myself.
Patra lowe recommends Mallette Real Estate Team Mar 3, 2016 I have worked this this agency twice. I sold a home and bought a home. Both were difficult properties and Tom did a great professional job. I would recommend this agency without reservation. Thanks!!
Diane recommends Mallette Real Estate Team Mar 15, 2016 Tom did a fantastic job selling my house. It had fallen into disrepair and had several major issues which would be costly to address. Despite these challenges, Tom stayed the course and continued to show my house, assuring me that it would sell and the right buyer would be found. It was a long journey, but thanks to Tom, the home was successfully sold! I highly recommend Tom and his agency. They're marvelous!
Marty &Carolyn McDonald recommends Mallette Real Estate Team Mar 19, 2016 We have been extremely pleased with Tom's representation of our property. He responded quickly to all our questions and regularly provided us with marketing reports. We could not have been more pleased with his efforts on our behalf. A very professional Realtor and we are confident in recommending him to others.
Carol Abernethy recommends Mallette Real Estate Team Apr 20, 2016 Tom and Christine, as well as their assistant Heather, were a real pleasure to work with on the sale of my home in Clyde. It was listed with them on a Friday and I had two good offers by the following Thursday!! The marketing by Tom and Christine is top notch ... they know every web site and publication where my house needed to be seen. And the last time I looked, it had been viewed over 3,000 times in that short week! I just closed today and couldn't be more pleased. I would not hesitate to use them again to buy or sell my home.
Gary Loretta recommends Mallette Real Estate Team Apr 23, 2016 Was good a clearing details up so we could move to a good conclusion. Thank you
Ricky Abrams recommends Mallette Real Estate Team Jul 27, 2016 Tom and Christine were very professional and informative throughout the entire process. Marketing capabilities are second to none. I will definitely use them again if I'm in the market, and would highly recommend them. Thanks!
William Franckey recommends Mallette Real Estate Team Aug 1, 2016 From square one Tom Mallette closely worked with us as we began the process of leaving our home state to find, purchase, and close on our new home. We were so impressed with the entire team of Heritage Realty for their prompt, courteous attention to our concerns and needs. It was by chance that we selected Heritage Realty of Maggie Valley NC in our search for a new permanent home in western North Carolina. We feel we hit a home run in dealing with Tom, Christine and staff. It was our good luck. This was a huge and stressful move for us and I know we could not have navigated this relocation without Heritage Realty. Thank you, William and Debra Franckey
James Crummie recommends Mallette Real Estate Team Sep 26, 2016 We have had several transaction with Tom and Christine and have always been very pleased with their service and professionalism. Would recommend them to anyone considering buying or selling in the Maggie Valley area
Jason and Bridget Gossett recommends Mallette Real Estate Team Sep 27, 2016 Working with Mallette Realty gave us peace of mind in our first home buying process. Tom, Christine, and the rest of the staff make up a great team. They always returned calls, answered questions, and helped us finally decide on and purchase a home we are thrilled with. We never felt pressure, and felt like they were truly looking out for our best interest.
Hunter and Sarah Graham recommends Mallette Real Estate Team Sep 28, 2016 From the listing of our house through the closing, Tom and Christine made the process extremely smooth and professional. Through their outstanding marketing efforts, we had an offer in 10 days. Tom was always accessible and communicated with us along the way. We highly recommend the Mallette Real Estate team for anyone buying or selling a home!
Sean Mielke recommends Mallette Real Estate Team Oct 4, 2016 The Mallette team never fails, always meets our expectations. We have used Tom Mallette four times since 2009 and will only use the Mallette team. They know their market and pull out all their tools it take to get the job done to your satisfaction. Your relationship with Team Mallette doesn't end with a sale or purchase, with us its a friendship for ever.
J. Testerman recommends Mallette Real Estate Team Oct 10, 2016 We had a tremendous experience with this team - primarily Tom Mallette. From the first time we met to look at the house we ended up buying, he was honest, helpful, showed us other potential properties and was awesome at guiding us through the process. He also connected us with our vendors in the area since we don't live there - contractor, chimney inspector, home inspector, plumber... that so far have all been terrific to work with. He was always available to answer questions or meet us on short notice even if it was over the weekend. I can't say enough good things, and we're ecstatic about our cabin and spending a lot of time in Maggie Valley and our new home away from home. Thanks, Tom and team!
Josh and Laura Moore recommends Mallette Real Estate Team Oct 29, 2016 To say that the Mallette team is absolutely amazing is an understatement. They were so instrumental into the selling of our home. We really felt like they were doing everything they could to show the beauty of our home, and that they were wanting the house to sell more than we even did. They were excellent with updating us on everything. The pictures taken were amazing, and the wording of our house was on point. We highly recommend that if you are looking for a house or selling a house in the Maggie Valley area that you choose the Mallette team first!!!
Evan Johnson and David Smith recommends Mallette Real Estate Team Nov 23, 2016 Tom and Christine Mallette and the Team not only helped us find and buy our home over 10 yrs ago but also helped us sell our home. They have been friends who we could always count on for good advise. They are very professional and always ready to answer any questions about the process. The return phone call in a timely manner which we always appreciated. We would highly recommend the Mallette Real Estate Team.
Dee & Earl Mallette recommends Mallette Real Estate Team Nov 26, 2016 Moving to NC three months ago, we were very fortunate to have our son, Thomas Mallette, helping us to find just the right house for us. He, along with our daughter-law, Christine and their team, work very hard to accommodate all their clients and I believe most, if not all, are very satisfied and happy with their house hunting experience. Thanks Tom, you did a great job (no partiality!)
Matthew & Elizabeth Cable recommends Mallette Real Estate Team Dec 8, 2016 Tom and his team did a fantastic job in the sale of our land. Their marketing strategies are brilliant and led to the sale of our property in less than two weeks!!! Great job!!!!
Sidney & Phyllis Horton recommends Mallette Real Estate Team Retired Dec 8, 2016 When we decided to sell our home Mallette Real Estate Team came highly recommended (both from online comments and local residents and businesses). We decided to use them and never looked back. From the initial encounter and through the closing, Tom and his team were with us all the way. I especially want to thank them for their patience and understanding when our phone calls were too frequent and questions a repeat from the last call. If you are looking for a real estate dedicated to selling your home look no further than "Mallette Real Estate Team". You will never be sorry. The experience will never be forgotten.
Lynne Fuller recommends Mallette Real Estate Team Dec 12, 2016 Tom was very nice to work with. He was always available to show us houses when we asked. The online listings were very helpful. When we decided to buy property, Tom was on top of things, and the closing went smoothly. We would highly recommend the Mallette team.
Patricia Coffman recommends Mallette Real Estate Team Dec 16, 2016 Tom was very helpful and kind. Helped me through a difficult time. Thanks Tom
Will Furse recommends Mallette Real Estate Team Dec 19, 2016 Second time using The Mallette Real Estate Team. Always great to work with.
Stephanie Strickland recommends Mallette Real Estate Team Dec 26, 2016 The Mallette Real Estate Team was extremely professional and easy to deal with. Got our property listed fast and sold even faster. We would use them again whether buying or selling. There were no problems at all with our transaction, but Thomas kept in touch about it's progress. Very professional people!
Carol Henry recommends Mallette Real Estate Team Homeowner Jan 6, 2017 Tom and his team did a super job. I must state that Tom is a very professional, reliable and most importantly and impressively HONEST!
Mike Chibbaro recommends Mallette Real Estate Team Jan 10, 2017 I worked with Tom Mallette to purchase a cabin in Maggie Valley and he was fantastic to work with in every way. He was professional, prompt and thorough. Could not have been more pleased with my experience and would highly recommend him.
Brad Smith recommends Mallette Real Estate Team Jan 31, 2017 Very pleased with the performance of the Mallette Team. Our property was very well advertised and represented. I couldn't have asked for a better experience. Thank you Tom and team
Marty & Karen Klein recommends Mallette Real Estate Team Home Buyer Jan 31, 2017 Tom was wonderful to work with during the process of buying our home. He was always available with any questions we had. He was very personable and a pleasure to work with. We would definitlely recommend him!
Marty Klein recommends Mallette Real Estate Team Customer Service Manager Feb 8, 2017 Tom was extremely helpful, very professional and I knew I could trust him to be honest and upfront with me. He even looked at ways to help me save on some costs with the house I purchased.
Donna Shuford recommends Mallette Real Estate Team Mar 7, 2017 My husband and I would highly recommend the Mallette Real Estate Company when selling your house. Our transfer of ownership went completely uncomplicated and done in a professional manner. They did their best to accommodate us on every question and answered us in a short amount of time. Again, we would highly recommend the Mallette Real Estate Company when purchasing or selling a home
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Jenn Mroz recommends Mallette Real Estate Team March 24, 2017 Having to move out of state while my house was on the market was a very daunting experience, especially when repairs needed to be done; but the Mallette Team was amazing in organizing and scheduling the needed repairs, as well as being supportive along the way! I've been on the buying and selling ends with them in the past and I saw the same stellar customer service this time around, too
Anonymous recommends Mallette Real Estate Team April 17, 2017 Love them, very friendly and always ready to take care of buying and sale of my properties!
Jan 29, 2015 If you want the best in the business, look no further than Tom Mallette, managing broker/owner of Better Homes and Gardens Real Estate in Maggie Valley. I have owned my own real estate firm for years and naturally was very picky when looking for a broker in the Waynesville/Maggie Valley area when we relocated here from Washington State. That was three years ago now, and in the interim, we have bought three houses and one lot from Tom, plus he has helped us sell two additional properties. Tom is straightforward, honest, easy going, and knows this market as well as anyone. He and his wife Christine, also a broker, are just top quality people as well as fine realtors. Tom will make sure you don't overpay for a property here, as people from out of state are prone to do, especially with agents not overly concerned with their welfare. He and Christine will work tirelessly in your behalf and will attend to every detail of the transaction from start to finish. The classic TV ad, "You're in good hands with ...." could just as well be "Thomas Mallette". I personally prefer to work with the owner of a firm, just because there are no middle men to go through, and owners always have the best business acumen. You just can't go wrong with Better Homes and Gardens Real Estate Heritage and Tom Mallette--don't waste your time anywhere else!
Jacob A Haider recommends the Mallette Real Estate Team May 8, 2017 Tom was our buyers agent when we purchased our house 7 years ago. He was kind enough to show many houses over the previous two years before we purchased the house. He always made the time to show us the any house we wanted to see. When it came time to sell our house, we went to Tom to list our house. His team did a great job in advertising and kept us posted routinely regarding showings and number of weekly views on various web sites until the house closed. Tom is an honest trustworthy realtor and I highly recommend him.
Gladys LaForge recommends The Mallette Real Estate Team May 12, 2017 We were very pleased with the services of Tom Mallette and his team. They were knowledgeable and attentive to our listing and got us a great price for our home. All of our calls and e-mails were returned and they followed through on all matters. Very happy with them.
Bridget and Andy recommend The Mallette Real Estate Team May 12, 2017 After trying unsuccessfully to sell our house with two different realtors at two separate times, we went with the Mallettes in March. Within a week, we had our first showing and an offer that night of the showing. The process was quick, efficient, and productive. We recommend the Mallettes to anyone wanting to buy or sell. They definitely have the knowledge and ability to get the job done.
Chris Lecakes recommends The Mallette Real Estate Team May 12, 2017 Great job selling my vacation home in Maggie. Valley. I couldn't be more satisfied. Tom and his staff were right on top of everything from start to finish.
George Pinkham recommends The Mallette Real Estate Team June 1, 2017 Tom Mallette is by far the best agent that I have worked with in North Carolina. We listed our home in Maggie Valley and had multiple offers and ending up with a sale price that we are very happy with. Tom and his team were always great with communicating and would always answer a phone call or text. I would definitely use again and highly recommend. Thank you Tom and Team!
Mark & Susan recommend the Mallette Real Estate Team: June 19, 2017 We highly recommend the Mallette Real Estate Team. Within 2 years, the Team helped us find our perfect "beginner's" vacation home, and then successfully helped us to sell same home enabling us to move into what is now our permanent home. Tom and his Team evaluated our home, provided guidance for how to best show our home, contracted for fabulous listing pictures, set an on target price, and then listed on a Friday. Three days later, had an offer which turned into a sale. Tom assisted with follow up to correct buyer's concerns. Closing was nearly effortless. Never in all our years of having bought and sold 10 houses has the experience been less exhausting.
Brett Cason recommends The Mallette Real Estate Team June 27, 2017 Tom did a great job selling our house. He was very quick to respond to all of my calls and emails and did a great job advertising our home. I would highly recommend him if you want to sell your home fast and easy.
Alyska Kalmeijer recommends The Mallette Real Estate Team September 6, 2017: I was a first time home buyer and I could not be happier with my choice of having Tom and Christine by my side. They consistently had my best interest at heart, were honest, timely, and professional throughout the whole process. Thanks to them, I am now a homeowner! Seriously could not be happier!
PAULA BERRYMAN recommends The Mallette Real Estate Team: October 11, 2017 "I would like to congratulate the Mallette Team for their outstanding work in marketing and coordinating the sale of our family's vacation home in Waynesville, North Carolina. It is a difficult decision to liquidate a property that holds so many lifetime memories for a family. Ours was no exception. Tom's professionalism and personal attention to our transaction were exemplary and he was very sensitive to our needs and concerns. The photos of the home were so beautiful and captured the warmth intended by my parents while building it, and the majestic view of Gods magnificent creation. Many thanks again, for helping out the Kelley family and finding the perfect new owners!
Dragosh Negrea recommends Mallette Real Estate Team Sep 15, 2015 Christine went above and beyond to help me get into my new home, and I'm not sure I would have been able to navigate through the ins and outs of the real estate world without her help.
Paula Bolado recommends Mallette Real Estate Team seller, mother, teacher Jun 19, 2015 In thinking about my experience with Thomas Mallette of Realty World, I feel genuinely grateful for the time and dedication he provided me and my family through the process of selling my house and being able to positively transition to a different location. Selling a home, that was built for my family by my father, was not only difficult for me, but also for my dad too. We relied on the guidance of Thomas and the assurance that although it's a difficult process, it can be done with support. Thomas was not only my realtor but also a guide. Numerous times I felt scared and uncertain, nervous, and at times, defeated. But Thomas helped me with every stage of the process. Selling a home is not cut and dry, as I have learned; one has to be able to tackle the emotional process along with the financial process. Thankfully, whenever we hit roadblocks, Thomas found a way to remove them. I cannot express my gratitude enough for the work that he put into in making this transition possible. The house needed a lot of finishing work, but he saw the potential that I saw in the house when it was put together by my father. Sometimes our plans change, and that's okay, so it's incredibly important to have a supportive realtor through the big transitions: Thomas is that realtor
Frankie Stephenson recommends Mallette Real Estate Team The buyer Jan 29, 2015 Within the past year I began to take a look at the Maggie Valley area as a potential retirement destination. I had not been to Maggie Valley since I was a teenager and my only recollection was riding the chair lift up to Ghost Town and having a "sarsaparilla". So I did some online research of Maggie Valley homes for sale and then spent 2 sunny fall days just riding through the peaks and valleys of Haywood County looking at over 50 or so homes, taking pictures and making notes. I narrowed my choices down to 5 homes that were of particular interest to me. Just before leaving town, I stopped un-announced by Heritage Realty and was greeted by Christine Mallette. Christine stepped away from a meeting and spent a good 30 minutes with me looking through my list and my notes on the 50 or so homes I had viewed. She was very interested in what my likes and dislikes were and what drove my decision making process to my final list of 5 homes. I was very impressed of her quest to gain insight of the properties from a "buyer's" perspective. Christine indicated that Thomas was very familiar with the history of the property that was on my final list so after going through all the agency-buyer formalities we set up a time that my wife and I could returned for viewings of the homes. I returned with my wife to Maggie Valley a few weeks later, meeting Thomas for the first time. So off we went home viewing, and at no time during our home viewing process did Thomas attempt to push his property more than the properties listed with other agencies. He answered questions with "my best" interest in mind. When we got to the property, Thomas was very upfront about prior difficulties in selling the property and answered all my questions pertaining to such. He wanted to be sure that I knew it would NOT be "easy sailing" to achieve "closing" on this property. I had a favorite property all along, I just had to gain the approval of my wife, and not have anything major during the home viewing to dissuade me. That all worked out and we choose my favorite, property. Well, Thomas was right, contract negotiations "let me just say" were very "trying". There were several unfinished items with this house for which "values" had to be established, and with me being over 5 hours away from Maggie Valley, Thomas provided numerous contacts to assist in establishing "fair" value for these items and served as my "eyes" and "ears" in my absence. Negotiations went back and forth with the seller on these "values" and other "particulars" before a final contract price was established. Thomas was always in the "loop" between all the parties involved and was able to answer my questions timely, providing a "high level of comfort" and a "low level of anxiety" throughout the process. Knowing of the prior difficulties surrounding this property, Thomas left no rock unturned, going way beyond the "norm" to assure that all bases were covered. Finally, after a lot of hard work and a lot of patience, "closing" has occurred. I appreciate Thomas' professionalism and attentiveness throughout my process, but what I truly appreciate more is being treated like a "friend" instead of like a "client".
Greg Hill recommends Mallette Real Estate Team October 25, 2017 Tom was very good to work with. He was very patient while we oscillated between properties. He used absolutely no pressure. Also, after closing, he went beyond being just an agent and helped us resolve a major problem with the water department.
Virginia Johnson recommends Mallette Real Estate Team Sep 12, 2015 We came about Mallette Real Estate Team by accident. Christine answered the phone that day and went to work for us within an hour. Six weeks later we are in our beautiful home. All I had to do was text Christine and she was always back to me in a short time. We just want to thank her for all of her hard work. Thanks Thomas and Christine
mikep recommends Mallette Real Estate Team R/E buyer and seller Aug 22, 2015 I have had the pleasure of working with Tom Mallette and His staff since 2008. I find them to be very service oriented, pleasant and professional. Mr. Mallette is very knowledable of the area and willing to go the extra mile to find the property your looking for. I HIGHLY RECOMMEND THIS OFFICE AND THE MALLETTE FAMILY!!
Barbara Joyce recommends Mallette Real Estate Team Business Owner Aug 4, 2015 Tom Mallette was very thorough while showing me condos, pointing out the pros and cons of each place. He was easy to be with and I never felt like he was pushing me or overselling me. He saved me quite a bit of money too when it came time for the negotiating process. Helpful, calm, smart and funny. What more could you want ? I'd recommend Tom to everyone.
Scott & Jane Griggs recommends Mallette Real Estate Team Now homeowner in Maggie. Jul 25, 2015 To whom it may concern, I researched properties in Maggie Valley via the internet, and two companies responded. One a generic website auto-reply. The other Tom, who had written a personal e-mail reply. Tom and his staff were very excellent in meeting ALL my needs, and making the process from looking, to purchasing easy. All those e-mails and phone calls were handled without delay. Support from Tom and his staff was truly wonderful especially since we were located in Florida. We are thrilled.
Jim Webster recommends Mallette Real Estate Team Retired Jul 11, 2015 Tom was there whenever I had a question or if a problem arose. Being 700 miles away, I want to thank Tom and his staff for all their expertise and professionalism during the purchase of my new home.
Thad Pickard recommends Mallette Real Estate Team Jun 18, 2015 I highly recommend Tom Mallette and his dynamic team at Realty World-Heritage Realty. From the initial conversation I had with Tom, thru to the listing of my property, and finishing up with closing, I have been treated professionally and courteously. I am so impressed with this experience, that I have already recommended Tom & his team to a neighborhood friend of mine.
Leslie Goff recommends Mallette Real Estate Team Jun 8, 2015 I enjoyed working with Tom on my two real estate transactions. He had the answers to my questions. I would be happy to work with Tom on any future real estate transactions.
Anonymous recommends Mallette Real Estate Team Jun 6, 2015 Becky and I have been looking for a home in the mountains for some time. We started in North Ga. and just could not find anything including a good agent. After sometime we decided to try the Maggie Valley area. Becky ha s a cousin who lives in the area, so she called her and she gave us Toms name and number. That was the best information we could have gotten. We contacted Tom and made arrangements to meet with him. We explained what we were looking for and what we would like to spend. He then prepared a listing of several homes for us to see. We found our new home. Tom not only helped us to find this beautiful place in the mountains but he assisted us with people to contact for electric, gas,etc. Any time we had a question all we had to do was pick up the phone. If you are looking for a home in this area we highly recommend Tom and his staff. They made finding the home we were looking for and getting move in a pleasure. You want find a better real estate agent then Tom and his organization.Want a beautiful mountain home in the area we would recommend giving Tom at Realty World a call. you will be glad you did. Thanks Tom. Richard and Becky
The Small's recommends Mallette Real Estate Team Apr 3, 2015 What a pleasure it was to work with such a professional, ethical and personable Broker. Tom and his team provided not only superior customer service, but went above and beyond to accommodate our travel schedules as we were searching for our second home. Tom has an in-depth knowledge of the community and the real estate business. I would highly recommend Tom and Christine Mallette for anyone looking for a superior broker in the Maggie Valley area.
Ken Hardy recommends Mallette Real Estate Team Happy Client Mar 17, 2015 I have worked with many realtors over the years, and in recent years, several realtors in Haywood County. Tom Mallette is by far the most competent, creative, and pro-active realtor I have ever had the pleasure with which to do business. He is professional, has a network of resources, and is on top of the most effective methods to sell and/or connect buyers with sellers. My experience in the past with many realtors has been that they get the listing, then sit back "waiting for fish to flop into the boat." Not so with Tom and his team. They work their listings. I highly recommend Tom and his company.
Sandy recommends Mallette Real Estate Team Mar 13, 2015 Tom is great, I would highly recommend him. Not only did he sell our house, he found us the perfect house to buy and handled the closing. After closing he did not leave us, he has helped us with finding local contractors and vendors to help us settle in to our new house. Thanks Tom!
LOG & FRAME HOMES INC recommends Mallette Real Estate Team May 12, 2015 THANKS FOR SELLING OUR HOUSE SO PROMPLY AND HELPING WITH THE CLOSING
Pat Hill recommends the Mallette Real Estate Team October 29, 2017 My husband Greg said it all - the Mallette Real Estate Team is the one to use! We are very pleased with their professionalism and the overall process. This can be a stressful situation, but they handled things smoothly & put us at ease. Thank you!
Jack and Sandy Morgan recommends Mallette Real Estate Team Seller and buyer Mar 6, 2015 Tom did a great job for us. He sold our home in two weeks, then he found the perfect new home for us. The new home would not have been anything we would have looked at but he was so intuitive, he knew what we were looking for. He handled the whole process, if he was not there i doubt if the sale would have occurred.
"Thomas did a great job helping me with the purchase of my home. I would highly recommend him. I find him professional and always responds to my inquiries or information requests without delay. It feels like he is putting me at the top of the list! That is what you need in a realtor!!" N. Howard
"Tom went above and beyond with selling my home within 2 weeks of listing, and helping me to find a new home during a time where there were very few homes in my price range. His knowledge of the area, neighborhoods, or home integrity and possible problems, was astounding. Tom doesn't worry about selling homes. He worries about finding the right fit for his clients. He is very personable, and even though he is a top real estate agent in our area and is very busy, he always made me feel that my needs, questions, and concerns were top priority. I cannot recommend him highly enough. One of the agents that works with him, Brooke Fish, was wonderful in the purchase of my new home, and knew all of the local contractors I would need. This was so helpful! Thank you both for making a difficult year of selling and buying quite easy, overall!" J. McDermith
I have used Tom Mallette for one purchase and two sales. I couldn't have asked for a better Realtor. He made things so smooth and easy. Each of the homes I sold were under contract quickly. If you are interested in finding a calm, laid-back Realtor who does not pressure you...call Tom! He is my forever realtor! J. Wood
"Working with Tom was great. He was very knowledgeable and was extremely patient in a deal with many moving parts. We were on a tight deadline for closing, and his persistence, follow-through, and local relationships led to the success of the transaction. I will always choose him. when looking for property in WNC." A. Grizzle
"One of the best teams in WNC! Tom is very knowledgeable, personable, and quick to respond! Would highly recommend Mallette Real Estate Team and their services and will not hesitate to use them in the future!" J.Miller
We were looking for a house in the Maggie Valley area to use as a vacation rental. The market for the price point we were looking for was very tight and inventory moved incredibly fast. We partnered with Tom Mallette and could not be happier with our experience. Tom not only knows the area but truly knows the business of real estate. He has a unique quality of being informative...without being influential. He has the ability to be knowledgeable...without being opinionated. He was highly communicative and responsive and made our search an enjoyable one. We are thrilled with the house he found for us and would strongly recommend him and his team to anyone looking to buy or sell in the area. J & S Revelia
"Tom and his team worked with my wife and I to market and sell our land in Maggie Valley. He was able to reach out privately to several parties he felt would be interested and ended up getting us a full price offer due to multiple parties bidding on the property. Excellent communication and superlative local knowledge. I will recommend his team to all my friends and family. Thanks again!" J. Wagner
"I have dealt with many real estate agents, Tom Mallette is by far the most professional, knowledgeable real estate agent around!!!!! Tom showed me several properties and helped me close on them. His entire team is excellent." R. Rodrigu
" Always available for any questions or concerns. Tom went beyond to help us get the house we wanted. We recommend him and his team A++ Tom helped us finding houses in different areas of town and close by towns. He was very patient with us even if we decided not to go with a house. He helped us throughout the whole process of buying the house and we never felt rushed." E & A Connor
"This is the second home that Tom and his team have sold for us. They work very hard to get your home sale and will work with you through the negotiation process and help coordinate any repairs that may be needed. I highly recommend working with the Mallette Real Estate Team. You won't be disappointed." K. Morris
The Mallette Real Estate team was amazing. Tom was very quick to respond, and he was always highly professional and always kept me in the loop. Our situation was needing to sell a family home when we live about 2+ hours away - Tom made everything simple and easy for us, and he did an AMAZING job with negotiating and getting us the best offer. We are so appreciative of Tom and his team, and if anyone is buying/selling a home in the Western NC area, I would highly recommend the Mallette Team. H.Trapp
We had to deal over the internet because of the virus. Tom Mallette checked out every property that looked like good possibility. Tom finally found a vacation home of our dreams and and we closed within a few weeks. Tom and his staff worked tirelessly over several months and never gave up on us. Highest recommendation. C & G Lecakes
You Tom is extremely diligent, professional, and commutative during the entire process of selling our home. We couldnt be happier with his service and our result. We highly recommend using Tom and his team for your real estate needs. D & T Jones
Mallette real estate team did an amazing job selling our house. They were quick to respond anytime we had a question and were cooperative when we set our standards for the price of the house. They never tried to convince us to take an offer that we knew was a bad offer. They did an amazing job negotiating our terms fairly. B. Hooper
Tom and Christine went above and beyond in so many ways to help us sell our home. We would recommend him highly. They advertised on every type of platform. Also Im sure it was not easy because it was at the start of COVID-19. S Beasley
Nicki Conroy Bought and sold a Single Family home in 2020 in Waynesville, NC. Buying the house off Utah Mountain came at a hard time. Involved in it were a job change, a family animal death and the start of this current atmosphere with COVID-19. I cannot express enough my gratitude for the hard work the Mallette Real Estate team put into getting us in this home. They were always there when we saw a house we wanted to look at and recommended homes for us also. This was not an easy process for us and the professionalism that Tom Mallette offered made the process less stressful for us.
Thank you ever so much for the handling of the sale of our property in your careful and conscientious manner. Selling the place was very painful for me. The only bright spot was having the transaction handled so professionally by the Mallette Team. We are grateful for your attention and for your friendship. S &S
We purchased our mountain home from Tom Mallette in 2010. We were so impressed with Tom's service and expertise that nine years later we chose him to sell our current home. Again he did an excellent job. His knowledge and professionalism are unmatched We would heartily recommend Tom and Better Homes and Gardens Real Estate Heritage for any real estate transactions in Western North Carolina.
We really appreciate the excellent job Tom Mallette and his team did to sell our home. He was extremely responsive and knowledgeable about all our questions and concerns. He is extremely knowledgeable and helpful, and we would recommend him to any and all our family and friends. Excellent, helpful, knowledgeable, and honest. The Gilberts
Highly recommend Tom Mallette and his team for any real estate needs you may have! With the undaunting task of having to sell my Mom's home, Tom made the whole process seamless and worry free! He handled EVERYTHING with the utmost honesty and professionalism I would expect from anyone in the real estate business. THANK YOU, Tom, for walking beside me during this journey!
We have just sold our home with Tom from Better Homes and Gardens as the listing agent. He found many home comparisons that were recently sold closely matching our Deltec home which lead us to dial in on the price per square footage we could ask for our property. Tom sent out a professional photographer who ensured that the lighting in the photos brought out the true colors and even shot awesome drone shots! Tom promptly replied to us whether by phone, text, or email. Better Homes and Gardens will notify via text and email scheduled showings in advance so that you can stage and leave the premises. After the contract was signed, Tom kept the process moving along smoothly until we received the proceeds from the buyer thus ending our listing agreement! I will contact Tom and Better Homes and Gardens for any future real estate needs.
Thomas Mallette and his Team were of the most professionalism and pleasure to work with. Tom was extremely knowledgeable and stayed engaged throughout the entire process. We couldn't have asked for more!
Tom and Christine Mallette are the perfect professional couple. They are knowledgable about their home inventory and have you in mind when they make suggestions and they are also very flexible when you arent sure what you want or where. These folks have helped me and my husband in several real estate dealings and they have always been available for questions and suggestions and gathering information so that you can make good choices regarding your next real estate purchase. They are always available whether email or voice mail or actually answering the call and will be patient if you are a picky home buyer or looker as we sometimes were. Tom has a great understanding of what the market will bring and how and what to do to get your home sold to bring you the best price. Thank you for all the good work you do Tom and Christine.
"I was looking for the perfect cabin in 2010 and flew up from Florida for a weekend. Tom showed me homes all day, and the last one (out of my price range I thought), was the "one". We were able to solidify a fantastic deal with the sellers and it ended up being in my price range, all thanks to Tom. Tom is extremely knowledgeable of the area, has high integrity, and gets the job done fairly and in favor of his clients. We recommend him to anyone needing a realtor in the area. Tammy"
Just had to take a minute to share what a great experience we had working with Tom Mallette in Maggie Valley. First of all, he is super responsive to all queries - he gets back to you right away! That quality of his was important to us because we were only in the area for a few days, and we didn't have a lot of time to waste waiting for information. Secondly, he's very knowledgeable about the area and the market and gave us a lot of insight about the properties we were looking at. He struck us as a sincere and honest person, which we very much appreciated. We can't recommend Tom highly enough; we admired his professionalism, and we enjoyed his company!" baway2019 Maggie Valley, NC
Having Tom as our realtor was a real pleasure: attentive to our needs, generous with his time for us, taught me how to "text', made the home buying experience relatively easy. We are lucky to have been acquainted with his organization. Thanks Tom!
Dick and Karen Morris recommend the Mallette Real Estate Team: We saw the results that Tom got for our friend and felt comfortable that he could locate the right buyer for our property Tom was very helpful with the repairs and dealing with the buyers' requests. Very patient with us and always available and responsive We will use Tom for future sales.
Willam Riggs Recommends the Mallette Real Estate Team: Our house was only on the market for a very short time. Very happy with all the work the sales team did very professional and friendly ."
Nathan Trout recommends Mallette Real Estate Team Homeowner Tom and Christine did a great job in selling our house recently. They both communicated well and was on top of every step along the way.
Jarvis and Judy medlin recommends Mallette Real Estate Team Judy and I feel that Thomas Mallette and his staff were truly sent our way when placing our home on the market.we were very pleased with every step that they took in trying to accommodate us as well as the buyers, I never felt intimidated in contacting the staff with any questions that we may have had, they were truly efficient, caring and heaven sent, we highly recommend them to any and who are looking to sell or purchase.
Vincent Licata recommends Mallette Real Estate Team President/CEO Sep 29, 2015 Tom did an amazing job getting my homes sold in NC. Both buyers were difficult and it was not easy closing either deal. He extended great efforts and overcame many obstacles to get the deals done. We have sold and purchased multiple properties with Tom, Christine over the past decade and hope for more deals in the future. Wonderful people to work with!
Steve Worley recommends Mallette Real Estate Team Oct 12, 2015 I could not have picked better Realtors than Christine and Thomas Mallette . They took their time with me, listen to my wants.and needs and found me my perfect home for my family. They made the closing process so easy on myself and my wife. I enjoyed working with them on a most tiring home process which they made easier. Thank you guys for all your help and I would certainly recommend you and your Realty Office.
Dan and Sue Kappers recommends Mallette Real Estate Team Oct 15, 2015 Tom did a wonderful job in helping us find the right home. He was exceptionally friendly as well as very knowledgeable about both the properties he showed us and the Haywood County area in general. Tom pointed out the things to look for in a mountain home but also, just as importantly, alerted us to things to look out for and of which to be wary. He took his time showing us various homes and allowed us to explore and discuss the properties at our leisure. He also took the time to appreciate our specific situation and to fully understand what it was that we were looking for in a home. When it came down to a final choice between two properties, Tom provided some observations which proved crucial to us making an informed and wise decision. In addition, when we needed the services of home inspectors, attorneys, loan officers, and contractors, Tom always seemed to have a couple of suggestions which consistently pointed us in the right direction so that we obtained quality services at reasonable fees. In summary, we benefited enormously from Tom's expertise. Simply put, we can't recommend him highly enough.
Charles Justice recommends Mallette Real Estate Team Oct 26, 2015 Thomas is Superman when it comes to the housing market. In a time when the market is slow he sold my home in just a couple months. He explained everything he was going to do in the beginning and followed through. My job requires me to work days and nights, Thomas worked around my schedule and allowed me not to fall behind in my life while doing his job. At closing everything he told my was true. He knows his job and does it extremely well. I would and already have recommended him to all my friends and co-workers. If you or someone you know is looking to sell or buy I strongly suggest you give Thomas a call! Thank you Thomas for all you done for me and my family. It is greatly appreciated.
Michael and Lisa Price recommends Mallette Real Estate Team Nov 2, 2015 We can not say enough about how wonderful Tom Mallette was as our realtor. As this was the first time purchasing a home Tom helped us at ever front and was always looking out for our best interest. Even with delays and squabbling with the sellers he was always there for us. Every phone call, email and meeting was done on our schedule. I do not think we could of had a better person represent us and we will recommend Tom to anyone we know that will be looking to sell or buy in the area. Thanks Tom for walking with us on this journey and making sure we didn't fall off the trail at any time.
Tom kassem recommends Mallette Real Estate Team Nov 24, 2015 Mr Mallette is best realestate agent I ever worked with during my 40 years in buying and selling properties in three different states.u can feel his honesty,integrity, and devotion to broker a deal to your benefit.I started dealing with him for over a year ,I felt so comfortable with his opinion that on the three properties I purchase thru him I did gave him the go ahead to make the offers on a deal with out consulting me back .Ihave moved to NC two month ago and I have lots of friend moving from Michigan and Florida and they all going to deal with Mr Mallette after they saw the deal I got on those three properties.thank Tom and ChristineMallette.
John Daniel Nyce recommends Mallette Real Estate Team Dec 6, 2015 Tom went the extra mile even though it was a relatively low purchase price. He was always available when I called and performed like a real pro.
Jeff and April Osborne recommends Mallette Real Estate Team Client Dec 29, 2015 Thomas did a great job in the sale of our home. We had an offer the first week it was listed and closed within 30 days. He worked well with the buyers agent and kept us well informed. His company is set up well with the latest in market analysis and tools to apply that analysis to the marketplace. He will do a great job for you!
Greg Nowak recommends Mallette Real Estate Team owner of rental property Dec 29, 2015 Tom Mallette affords the time and energy to personally be involved in the sale of your property. He has a network of vendors and repairman to make sure your property is ready to market. This is an excellent benefit for owners who are out of state. The amount of experience and his level of integrity and honesty put us at ease regarding the sale of our rental cabin. We highly recommend Tom and his team of professionals at Heritage Realty.
Daniel Morris recommends Mallette Real Estate Team Logistics Manager Jan 11, 2016 Working with Tom to find our house was truly a pleasure. Tom understood exactly what we were looking for and went the extra mile to work around my work schedule which requires me to be out of town often. My wife and I couldn't be more happy with the experience we had with Tom..
Andrea recommends Mallette Real Estate Team Jan 18, 2016 Tom was great at listening and understanding what our needs and wants were on our quest to find our 1st home. He was also able to work around and accommodate my husbands crazy work schedule that takes him out of town often. Working with Tom was a wonderful experience all around from the beginning searches to closing with a great deal! We would definitely recommend him to anyone looking to have a great experience buying a home.
Robert L. Ross III, MD, MPH recommends Mallette Real Estate Team Feb 23, 2016 It was a pleasure to work with Tom and Christine. Tom is knowledgeable, helpful and tirelessly persistent in his attention to details. He was able to find exactly the property we were looking for and follow through even after closing. I would not hesitate to recommend his agency and use them again myself.
Patra lowe recommends Mallette Real Estate Team Mar 3, 2016 I have worked this this agency twice. I sold a home and bought a home. Both were difficult properties and Tom did a great professional job. I would recommend this agency without reservation. Thanks!!
Diane recommends Mallette Real Estate Team Mar 15, 2016 Tom did a fantastic job selling my house. It had fallen into disrepair and had several major issues which would be costly to address. Despite these challenges, Tom stayed the course and continued to show my house, assuring me that it would sell and the right buyer would be found. It was a long journey, but thanks to Tom, the home was successfully sold! I highly recommend Tom and his agency. They're marvelous!
Marty &Carolyn McDonald recommends Mallette Real Estate Team Mar 19, 2016 We have been extremely pleased with Tom's representation of our property. He responded quickly to all our questions and regularly provided us with marketing reports. We could not have been more pleased with his efforts on our behalf. A very professional Realtor and we are confident in recommending him to others.
Carol Abernethy recommends Mallette Real Estate Team Apr 20, 2016 Tom and Christine, as well as their assistant Heather, were a real pleasure to work with on the sale of my home in Clyde. It was listed with them on a Friday and I had two good offers by the following Thursday!! The marketing by Tom and Christine is top notch ... they know every web site and publication where my house needed to be seen. And the last time I looked, it had been viewed over 3,000 times in that short week! I just closed today and couldn't be more pleased. I would not hesitate to use them again to buy or sell my home.
Gary Loretta recommends Mallette Real Estate Team Apr 23, 2016 Was good a clearing details up so we could move to a good conclusion. Thank you
Ricky Abrams recommends Mallette Real Estate Team Jul 27, 2016 Tom and Christine were very professional and informative throughout the entire process. Marketing capabilities are second to none. I will definitely use them again if I'm in the market, and would highly recommend them. Thanks!
William Franckey recommends Mallette Real Estate Team Aug 1, 2016 From square one Tom Mallette closely worked with us as we began the process of leaving our home state to find, purchase, and close on our new home. We were so impressed with the entire team of Heritage Realty for their prompt, courteous attention to our concerns and needs. It was by chance that we selected Heritage Realty of Maggie Valley NC in our search for a new permanent home in western North Carolina. We feel we hit a home run in dealing with Tom, Christine and staff. It was our good luck. This was a huge and stressful move for us and I know we could not have navigated this relocation without Heritage Realty. Thank you, William and Debra Franckey
James Crummie recommends Mallette Real Estate Team Sep 26, 2016 We have had several transaction with Tom and Christine and have always been very pleased with their service and professionalism. Would recommend them to anyone considering buying or selling in the Maggie Valley area
Jason and Bridget Gossett recommends Mallette Real Estate Team Sep 27, 2016 Working with Mallette Realty gave us peace of mind in our first home buying process. Tom, Christine, and the rest of the staff make up a great team. They always returned calls, answered questions, and helped us finally decide on and purchase a home we are thrilled with. We never felt pressure, and felt like they were truly looking out for our best interest.
Hunter and Sarah Graham recommends Mallette Real Estate Team Sep 28, 2016 From the listing of our house through the closing, Tom and Christine made the process extremely smooth and professional. Through their outstanding marketing efforts, we had an offer in 10 days. Tom was always accessible and communicated with us along the way. We highly recommend the Mallette Real Estate team for anyone buying or selling a home!
Sean Mielke recommends Mallette Real Estate Team Oct 4, 2016 The Mallette team never fails, always meets our expectations. We have used Tom Mallette four times since 2009 and will only use the Mallette team. They know their market and pull out all their tools it take to get the job done to your satisfaction. Your relationship with Team Mallette doesn't end with a sale or purchase, with us its a friendship for ever.
J. Testerman recommends Mallette Real Estate Team Oct 10, 2016 We had a tremendous experience with this team - primarily Tom Mallette. From the first time we met to look at the house we ended up buying, he was honest, helpful, showed us other potential properties and was awesome at guiding us through the process. He also connected us with our vendors in the area since we don't live there - contractor, chimney inspector, home inspector, plumber... that so far have all been terrific to work with. He was always available to answer questions or meet us on short notice even if it was over the weekend. I can't say enough good things, and we're ecstatic about our cabin and spending a lot of time in Maggie Valley and our new home away from home. Thanks, Tom and team!
Josh and Laura Moore recommends Mallette Real Estate Team Oct 29, 2016 To say that the Mallette team is absolutely amazing is an understatement. They were so instrumental into the selling of our home. We really felt like they were doing everything they could to show the beauty of our home, and that they were wanting the house to sell more than we even did. They were excellent with updating us on everything. The pictures taken were amazing, and the wording of our house was on point. We highly recommend that if you are looking for a house or selling a house in the Maggie Valley area that you choose the Mallette team first!!!
Evan Johnson and David Smith recommends Mallette Real Estate Team Nov 23, 2016 Tom and Christine Mallette and the Team not only helped us find and buy our home over 10 yrs ago but also helped us sell our home. They have been friends who we could always count on for good advise. They are very professional and always ready to answer any questions about the process. The return phone call in a timely manner which we always appreciated. We would highly recommend the Mallette Real Estate Team.
Dee & Earl Mallette recommends Mallette Real Estate Team Nov 26, 2016 Moving to NC three months ago, we were very fortunate to have our son, Thomas Mallette, helping us to find just the right house for us. He, along with our daughter-law, Christine and their team, work very hard to accommodate all their clients and I believe most, if not all, are very satisfied and happy with their house hunting experience. Thanks Tom, you did a great job (no partiality!)
Matthew & Elizabeth Cable recommends Mallette Real Estate Team Dec 8, 2016 Tom and his team did a fantastic job in the sale of our land. Their marketing strategies are brilliant and led to the sale of our property in less than two weeks!!! Great job!!!!
Sidney & Phyllis Horton recommends Mallette Real Estate Team Retired Dec 8, 2016 When we decided to sell our home Mallette Real Estate Team came highly recommended (both from online comments and local residents and businesses). We decided to use them and never looked back. From the initial encounter and through the closing, Tom and his team were with us all the way. I especially want to thank them for their patience and understanding when our phone calls were too frequent and questions a repeat from the last call. If you are looking for a real estate dedicated to selling your home look no further than "Mallette Real Estate Team". You will never be sorry. The experience will never be forgotten.
Lynne Fuller recommends Mallette Real Estate Team Dec 12, 2016 Tom was very nice to work with. He was always available to show us houses when we asked. The online listings were very helpful. When we decided to buy property, Tom was on top of things, and the closing went smoothly. We would highly recommend the Mallette team.
Patricia Coffman recommends Mallette Real Estate Team Dec 16, 2016 Tom was very helpful and kind. Helped me through a difficult time. Thanks Tom
Will Furse recommends Mallette Real Estate Team Dec 19, 2016 Second time using The Mallette Real Estate Team. Always great to work with.
Stephanie Strickland recommends Mallette Real Estate Team Dec 26, 2016 The Mallette Real Estate Team was extremely professional and easy to deal with. Got our property listed fast and sold even faster. We would use them again whether buying or selling. There were no problems at all with our transaction, but Thomas kept in touch about it's progress. Very professional people!
Carol Henry recommends Mallette Real Estate Team Homeowner Jan 6, 2017 Tom and his team did a super job. I must state that Tom is a very professional, reliable and most importantly and impressively HONEST!
Mike Chibbaro recommends Mallette Real Estate Team Jan 10, 2017 I worked with Tom Mallette to purchase a cabin in Maggie Valley and he was fantastic to work with in every way. He was professional, prompt and thorough. Could not have been more pleased with my experience and would highly recommend him.
Brad Smith recommends Mallette Real Estate Team Jan 31, 2017 Very pleased with the performance of the Mallette Team. Our property was very well advertised and represented. I couldn't have asked for a better experience. Thank you Tom and team
Marty & Karen Klein recommends Mallette Real Estate Team Home Buyer Jan 31, 2017 Tom was wonderful to work with during the process of buying our home. He was always available with any questions we had. He was very personable and a pleasure to work with. We would definitlely recommend him!
Marty Klein recommends Mallette Real Estate Team Customer Service Manager Feb 8, 2017 Tom was extremely helpful, very professional and I knew I could trust him to be honest and upfront with me. He even looked at ways to help me save on some costs with the house I purchased.
Donna Shuford recommends Mallette Real Estate Team Mar 7, 2017 My husband and I would highly recommend the Mallette Real Estate Company when selling your house. Our transfer of ownership went completely uncomplicated and done in a professional manner. They did their best to accommodate us on every question and answered us in a short amount of time. Again, we would highly recommend the Mallette Real Estate Company when purchasing or selling a home
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Jenn Mroz recommends Mallette Real Estate Team March 24, 2017 Having to move out of state while my house was on the market was a very daunting experience, especially when repairs needed to be done; but the Mallette Team was amazing in organizing and scheduling the needed repairs, as well as being supportive along the way! I've been on the buying and selling ends with them in the past and I saw the same stellar customer service this time around, too
Anonymous recommends Mallette Real Estate Team April 17, 2017 Love them, very friendly and always ready to take care of buying and sale of my properties!
Jan 29, 2015 If you want the best in the business, look no further than Tom Mallette, managing broker/owner of Better Homes and Gardens Real Estate in Maggie Valley. I have owned my own real estate firm for years and naturally was very picky when looking for a broker in the Waynesville/Maggie Valley area when we relocated here from Washington State. That was three years ago now, and in the interim, we have bought three houses and one lot from Tom, plus he has helped us sell two additional properties. Tom is straightforward, honest, easy going, and knows this market as well as anyone. He and his wife Christine, also a broker, are just top quality people as well as fine realtors. Tom will make sure you don't overpay for a property here, as people from out of state are prone to do, especially with agents not overly concerned with their welfare. He and Christine will work tirelessly in your behalf and will attend to every detail of the transaction from start to finish. The classic TV ad, "You're in good hands with ...." could just as well be "Thomas Mallette". I personally prefer to work with the owner of a firm, just because there are no middle men to go through, and owners always have the best business acumen. You just can't go wrong with Better Homes and Gardens Real Estate Heritage and Tom Mallette--don't waste your time anywhere else!
Jacob A Haider recommends the Mallette Real Estate Team May 8, 2017 Tom was our buyers agent when we purchased our house 7 years ago. He was kind enough to show many houses over the previous two years before we purchased the house. He always made the time to show us the any house we wanted to see. When it came time to sell our house, we went to Tom to list our house. His team did a great job in advertising and kept us posted routinely regarding showings and number of weekly views on various web sites until the house closed. Tom is an honest trustworthy realtor and I highly recommend him.
Gladys LaForge recommends The Mallette Real Estate Team May 12, 2017 We were very pleased with the services of Tom Mallette and his team. They were knowledgeable and attentive to our listing and got us a great price for our home. All of our calls and e-mails were returned and they followed through on all matters. Very happy with them.
Bridget and Andy recommend The Mallette Real Estate Team May 12, 2017 After trying unsuccessfully to sell our house with two different realtors at two separate times, we went with the Mallettes in March. Within a week, we had our first showing and an offer that night of the showing. The process was quick, efficient, and productive. We recommend the Mallettes to anyone wanting to buy or sell. They definitely have the knowledge and ability to get the job done.
Chris Lecakes recommends The Mallette Real Estate Team May 12, 2017 Great job selling my vacation home in Maggie. Valley. I couldn't be more satisfied. Tom and his staff were right on top of everything from start to finish.
George Pinkham recommends The Mallette Real Estate Team June 1, 2017 Tom Mallette is by far the best agent that I have worked with in North Carolina. We listed our home in Maggie Valley and had multiple offers and ending up with a sale price that we are very happy with. Tom and his team were always great with communicating and would always answer a phone call or text. I would definitely use again and highly recommend. Thank you Tom and Team!
Mark & Susan recommend the Mallette Real Estate Team: June 19, 2017 We highly recommend the Mallette Real Estate Team. Within 2 years, the Team helped us find our perfect "beginner's" vacation home, and then successfully helped us to sell same home enabling us to move into what is now our permanent home. Tom and his Team evaluated our home, provided guidance for how to best show our home, contracted for fabulous listing pictures, set an on target price, and then listed on a Friday. Three days later, had an offer which turned into a sale. Tom assisted with follow up to correct buyer's concerns. Closing was nearly effortless. Never in all our years of having bought and sold 10 houses has the experience been less exhausting.
Brett Cason recommends The Mallette Real Estate Team June 27, 2017 Tom did a great job selling our house. He was very quick to respond to all of my calls and emails and did a great job advertising our home. I would highly recommend him if you want to sell your home fast and easy.
Alyska Kalmeijer recommends The Mallette Real Estate Team September 6, 2017: I was a first time home buyer and I could not be happier with my choice of having Tom and Christine by my side. They consistently had my best interest at heart, were honest, timely, and professional throughout the whole process. Thanks to them, I am now a homeowner! Seriously could not be happier!
PAULA BERRYMAN recommends The Mallette Real Estate Team: October 11, 2017 "I would like to congratulate the Mallette Team for their outstanding work in marketing and coordinating the sale of our family's vacation home in Waynesville, North Carolina. It is a difficult decision to liquidate a property that holds so many lifetime memories for a family. Ours was no exception. Tom's professionalism and personal attention to our transaction were exemplary and he was very sensitive to our needs and concerns. The photos of the home were so beautiful and captured the warmth intended by my parents while building it, and the majestic view of Gods magnificent creation. Many thanks again, for helping out the Kelley family and finding the perfect new owners!
Dragosh Negrea recommends Mallette Real Estate Team Sep 15, 2015 Christine went above and beyond to help me get into my new home, and I'm not sure I would have been able to navigate through the ins and outs of the real estate world without her help.
Paula Bolado recommends Mallette Real Estate Team seller, mother, teacher Jun 19, 2015 In thinking about my experience with Thomas Mallette of Realty World, I feel genuinely grateful for the time and dedication he provided me and my family through the process of selling my house and being able to positively transition to a different location. Selling a home, that was built for my family by my father, was not only difficult for me, but also for my dad too. We relied on the guidance of Thomas and the assurance that although it's a difficult process, it can be done with support. Thomas was not only my realtor but also a guide. Numerous times I felt scared and uncertain, nervous, and at times, defeated. But Thomas helped me with every stage of the process. Selling a home is not cut and dry, as I have learned; one has to be able to tackle the emotional process along with the financial process. Thankfully, whenever we hit roadblocks, Thomas found a way to remove them. I cannot express my gratitude enough for the work that he put into in making this transition possible. The house needed a lot of finishing work, but he saw the potential that I saw in the house when it was put together by my father. Sometimes our plans change, and that's okay, so it's incredibly important to have a supportive realtor through the big transitions: Thomas is that realtor
Frankie Stephenson recommends Mallette Real Estate Team The buyer Jan 29, 2015 Within the past year I began to take a look at the Maggie Valley area as a potential retirement destination. I had not been to Maggie Valley since I was a teenager and my only recollection was riding the chair lift up to Ghost Town and having a "sarsaparilla". So I did some online research of Maggie Valley homes for sale and then spent 2 sunny fall days just riding through the peaks and valleys of Haywood County looking at over 50 or so homes, taking pictures and making notes. I narrowed my choices down to 5 homes that were of particular interest to me. Just before leaving town, I stopped un-announced by Heritage Realty and was greeted by Christine Mallette. Christine stepped away from a meeting and spent a good 30 minutes with me looking through my list and my notes on the 50 or so homes I had viewed. She was very interested in what my likes and dislikes were and what drove my decision making process to my final list of 5 homes. I was very impressed of her quest to gain insight of the properties from a "buyer's" perspective. Christine indicated that Thomas was very familiar with the history of the property that was on my final list so after going through all the agency-buyer formalities we set up a time that my wife and I could returned for viewings of the homes. I returned with my wife to Maggie Valley a few weeks later, meeting Thomas for the first time. So off we went home viewing, and at no time during our home viewing process did Thomas attempt to push his property more than the properties listed with other agencies. He answered questions with "my best" interest in mind. When we got to the property, Thomas was very upfront about prior difficulties in selling the property and answered all my questions pertaining to such. He wanted to be sure that I knew it would NOT be "easy sailing" to achieve "closing" on this property. I had a favorite property all along, I just had to gain the approval of my wife, and not have anything major during the home viewing to dissuade me. That all worked out and we choose my favorite, property. Well, Thomas was right, contract negotiations "let me just say" were very "trying". There were several unfinished items with this house for which "values" had to be established, and with me being over 5 hours away from Maggie Valley, Thomas provided numerous contacts to assist in establishing "fair" value for these items and served as my "eyes" and "ears" in my absence. Negotiations went back and forth with the seller on these "values" and other "particulars" before a final contract price was established. Thomas was always in the "loop" between all the parties involved and was able to answer my questions timely, providing a "high level of comfort" and a "low level of anxiety" throughout the process. Knowing of the prior difficulties surrounding this property, Thomas left no rock unturned, going way beyond the "norm" to assure that all bases were covered. Finally, after a lot of hard work and a lot of patience, "closing" has occurred. I appreciate Thomas' professionalism and attentiveness throughout my process, but what I truly appreciate more is being treated like a "friend" instead of like a "client".
Greg Hill recommends Mallette Real Estate Team October 25, 2017 Tom was very good to work with. He was very patient while we oscillated between properties. He used absolutely no pressure. Also, after closing, he went beyond being just an agent and helped us resolve a major problem with the water department.
Virginia Johnson recommends Mallette Real Estate Team Sep 12, 2015 We came about Mallette Real Estate Team by accident. Christine answered the phone that day and went to work for us within an hour. Six weeks later we are in our beautiful home. All I had to do was text Christine and she was always back to me in a short time. We just want to thank her for all of her hard work. Thanks Thomas and Christine
mikep recommends Mallette Real Estate Team R/E buyer and seller Aug 22, 2015 I have had the pleasure of working with Tom Mallette and His staff since 2008. I find them to be very service oriented, pleasant and professional. Mr. Mallette is very knowledable of the area and willing to go the extra mile to find the property your looking for. I HIGHLY RECOMMEND THIS OFFICE AND THE MALLETTE FAMILY!!
Barbara Joyce recommends Mallette Real Estate Team Business Owner Aug 4, 2015 Tom Mallette was very thorough while showing me condos, pointing out the pros and cons of each place. He was easy to be with and I never felt like he was pushing me or overselling me. He saved me quite a bit of money too when it came time for the negotiating process. Helpful, calm, smart and funny. What more could you want ? I'd recommend Tom to everyone.
Scott & Jane Griggs recommends Mallette Real Estate Team Now homeowner in Maggie. Jul 25, 2015 To whom it may concern, I researched properties in Maggie Valley via the internet, and two companies responded. One a generic website auto-reply. The other Tom, who had written a personal e-mail reply. Tom and his staff were very excellent in meeting ALL my needs, and making the process from looking, to purchasing easy. All those e-mails and phone calls were handled without delay. Support from Tom and his staff was truly wonderful especially since we were located in Florida. We are thrilled.
Jim Webster recommends Mallette Real Estate Team Retired Jul 11, 2015 Tom was there whenever I had a question or if a problem arose. Being 700 miles away, I want to thank Tom and his staff for all their expertise and professionalism during the purchase of my new home.
Thad Pickard recommends Mallette Real Estate Team Jun 18, 2015 I highly recommend Tom Mallette and his dynamic team at Realty World-Heritage Realty. From the initial conversation I had with Tom, thru to the listing of my property, and finishing up with closing, I have been treated professionally and courteously. I am so impressed with this experience, that I have already recommended Tom & his team to a neighborhood friend of mine.
Leslie Goff recommends Mallette Real Estate Team Jun 8, 2015 I enjoyed working with Tom on my two real estate transactions. He had the answers to my questions. I would be happy to work with Tom on any future real estate transactions.
Anonymous recommends Mallette Real Estate Team Jun 6, 2015 Becky and I have been looking for a home in the mountains for some time. We started in North Ga. and just could not find anything including a good agent. After sometime we decided to try the Maggie Valley area. Becky ha s a cousin who lives in the area, so she called her and she gave us Toms name and number. That was the best information we could have gotten. We contacted Tom and made arrangements to meet with him. We explained what we were looking for and what we would like to spend. He then prepared a listing of several homes for us to see. We found our new home. Tom not only helped us to find this beautiful place in the mountains but he assisted us with people to contact for electric, gas,etc. Any time we had a question all we had to do was pick up the phone. If you are looking for a home in this area we highly recommend Tom and his staff. They made finding the home we were looking for and getting move in a pleasure. You want find a better real estate agent then Tom and his organization.Want a beautiful mountain home in the area we would recommend giving Tom at Realty World a call. you will be glad you did. Thanks Tom. Richard and Becky
The Small's recommends Mallette Real Estate Team Apr 3, 2015 What a pleasure it was to work with such a professional, ethical and personable Broker. Tom and his team provided not only superior customer service, but went above and beyond to accommodate our travel schedules as we were searching for our second home. Tom has an in-depth knowledge of the community and the real estate business. I would highly recommend Tom and Christine Mallette for anyone looking for a superior broker in the Maggie Valley area.
Ken Hardy recommends Mallette Real Estate Team Happy Client Mar 17, 2015 I have worked with many realtors over the years, and in recent years, several realtors in Haywood County. Tom Mallette is by far the most competent, creative, and pro-active realtor I have ever had the pleasure with which to do business. He is professional, has a network of resources, and is on top of the most effective methods to sell and/or connect buyers with sellers. My experience in the past with many realtors has been that they get the listing, then sit back "waiting for fish to flop into the boat." Not so with Tom and his team. They work their listings. I highly recommend Tom and his company.
Sandy recommends Mallette Real Estate Team Mar 13, 2015 Tom is great, I would highly recommend him. Not only did he sell our house, he found us the perfect house to buy and handled the closing. After closing he did not leave us, he has helped us with finding local contractors and vendors to help us settle in to our new house. Thanks Tom!
LOG & FRAME HOMES INC recommends Mallette Real Estate Team May 12, 2015 THANKS FOR SELLING OUR HOUSE SO PROMPLY AND HELPING WITH THE CLOSING
Pat Hill recommends the Mallette Real Estate Team October 29, 2017 My husband Greg said it all - the Mallette Real Estate Team is the one to use! We are very pleased with their professionalism and the overall process. This can be a stressful situation, but they handled things smoothly & put us at ease. Thank you!
Jack and Sandy Morgan recommends Mallette Real Estate Team Seller and buyer Mar 6, 2015 Tom did a great job for us. He sold our home in two weeks, then he found the perfect new home for us. The new home would not have been anything we would have looked at but he was so intuitive, he knew what we were looking for. He handled the whole process, if he was not there i doubt if the sale would have occurred.
"Thomas did a great job helping me with the purchase of my home. I would highly recommend him. I find him professional and always responds to my inquiries or information requests without delay. It feels like he is putting me at the top of the list! That is what you need in a realtor!!" N. Howard
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